When are strong negotiation skills required? The answer is every day! Whether you are allocating responsibilities among your project team, analyzing the details of a multimillion-dollar business deal, or hiring new employees, you are negotiating. The better you negotiate, the more likely you will be happy with the outcome. In this article at Program on Negotiation, Katie Shonk shares some top negotiation skills that you must learn to succeed.
Negotiation Skills You Must Learn
Be well-prepared before negotiating with the other parties involved. The more you prepare, the more you will succeed. Be equipped with enough knowledge to lead the negotiation process from start to end. Good preparation is essential for the whole negotiation process.
Be Clear on Negotiation Goals
To be clear about your goals, you must ask the following questions to yourself:
- What’s the best possible outcome? Think about what’s the most you could realistically go after.
- What’s your bottom line? If you are a seller, what’s the lowest price you would be willing to accept. If you are a buyer, what’s the most you would be willing to pay.
- What’s your alternative plan? Know your best alternative to a negotiated agreement, or BATNA. What is your plan B if you don’t reach an agreement?
Strong Interpersonal Skills
Good negotiators have strong interpersonal skills. With your strong interpersonal skills, persuade the other party rather than manipulate to reach your desired outcome. Additionally, maintain a good working relationship with all those involved in the negotiation process to make the challenging negotiation process easy.
As a negotiator, you must listen carefully to the other party. Note down all the crucial points during the debate that can lead you towards a successful outcome. As a good negotiator, you must develop strong listening skills.
Ask Constructive Questions
Asking constructive questions help you understand your counterpart’s issues. Good questions can highlight the needs, priorities, interests, and concerns during the negotiation process.
To read the original article, click on https://www.pon.harvard.edu/daily/negotiation-skills-daily/top-10-negotiation-skills/.