Business process decomposition is breaking down business processes in a way that you can derive value from it. Before you start splitting complex processes, analyze how much granularity you need to do your job correctly. Sometimes ‘defining a clear scope can make the difference between success and failure.’ In this article at Medium, Carlo Marcoli shares how you should perform business process decomposition.
Working on Decomposition
Linear business process decomposition might not be the solution always. You can analyze the scenarios based on processes, structures, and information.
- Process analysis specifies the inner workings of the organization and magnifies the nuanced activities behind the high-level processes.
- A structural analysis scrutinizes the organizational makeup and evaluates each function based on roles and alignment with other functions.
- Information analysis helps simplify the varied terms of business operations. Departments might use different terms for the same activity. Instead of ‘actions’, the purpose is to prioritize an ‘entity’ like order, request, plan, and invoice.
The above techniques would help you create a rough draft of business process decomposition. Do not mix up decomposition with specification because ‘the primary aim is to describe how to identify the boundaries of the process rather than to get to a complete specification of its behaviour.’
Ensure someone is accountable for the business process decomposition process to avoid mismanagement and double work. All operations must generate value. If you have problems in defining the benefit, revisit the scope. To enable better solutions, oversee which activities and resources are necessary. Design the process based on the type of customers you are catering to—internal or external, number range, and variety.
However, you must not distinguish between a customer or a staff member while analyzing the information model. Have a lean design with inputs, outputs, and entity sources. If you are confused, check the start and end events of the process.
Install KPIs and metrics to measure the value you are receiving from the business process decomposition method. Policies are significant drivers, so keep track of how the solutions align with the existing and new approaches.
You can perform business process decomposition based on behavior, structure, and information. While the above methods can decrease the complications, it is up to you to decide which works the best for you.
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