Written Communication: Crucial for the Virtual World


Writing is a core component of communication, mainly when you aim to remain vulnerable in the virtual workplace. Nonetheless, many professionals are reluctant to leverage written communication beyond the daily email exchange at work. In this article at Learning Hub, Mary Clare Novak defines written communication and its types.

Common Apprehensions

Most of us are not equipped to write proficiently. Thus, we feel that let it be the writer’s job to play with words and continue making efforts to accomplish daily targets. However, you must know that businesses rely on written communication along with the other interactive channels. Emails, brochures, newsletters, meeting minutes, and whitepapers are crucial for business development. Follow these necessary forms of written communication to use them at the right time:

Transactional Writing

These are appropriate for writing a message that brings significant outcomes for your venture. For instance, a meeting invite or seeking a professional favor. The idea is to get a guaranteed response from the receiver of the message. Transactional writing proved extremely beneficial in the grim period of lockdown. Many organizations moved to remote working model to continue business transactions online using virtual channels of communication.

Informational Writing

It encourages the sender to deliver the message from the receiver’s point of view, covering all the essential information. It does not entail a reaction until the receiver has queries to extend the conversation to transactional communication. You can share informational messages through online and offline tools. Irrespective of the medium you choose to deliver the information, ensure it reaches the target audience within a specific duration.

Instructional Writing

It gives direction to the receiver to accomplish a job or additional task. Thereby, providing instructional notes that are detailed and understandable is essential. Your colleagues might not know as much as you do. So, define your instructions That the receiver can understand easily. You can format it as a bulleted or numbered list to clarify each requirement in the instructional note.

Click on the following link to read the original article: https://learn.g2.com/written-communication

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