When your teams go through a transition, they do not know what is in store for them at the other end of the tunnel. This lack of knowledge creates resentment, confusion, and revenge. D.W. Winnicott’s work suggests that you must offer a transitional object to help them hold on to the past while moving towards the unknown future. In this article at Harvard Business Review, Victoria M. Grady shares rules to guide your team through a transition.
Making It Through a Transition
A transitional object can be anything, from a physical item like a gift or something abstract like a routine. For instance, a UK-based founder of a publishing house gifted each staff an art piece as a parting acknowledgment. The new normal workplace is an unchartered experience for everyone, and, as a leader, you must be prepared to guide your team through any transition. Ensure you include the following characteristics during the transformation:
Power to Choose
People often resent new moves because they feel they are not given a chance to voice their opinions. According to neuroplasticity, a concept of neuroscience, human brains can accept changes, albeit with difficulty. Nonetheless, per the study, you will accept change more if you play an active part in deciding the changes. For instance, a company allowed its employees to choose work cubicles instead of assigning seats to them after reopening the office.
The study revealed that the Western cultures encourage individualism more than communal efforts, but COVID-19 overturned the mentality. If you want to guide your team through a transition, give them a collective purpose that they can accomplish. For instance, former President J.F. Kennedy asked a NASA janitor during the 1961 visit what he is doing. The janitor replied, “I am helping to put a man on the moon.” That is how deep the sense of collaboration ran in the NASA program.
The pandemic has forced people to rethink how technology can help maneuver the new normal conditions. You managed to adopt them all within months, from online classes and Zoom meetings to telemedicine and grocery shopping. While tech tools have been enabling lives, carefully analyze the side effects on your business relationships as well.
To view the original article in full, visit the following link: https://hbr.org/2021/03/3-tools-to-help-leaders-steady-their-teams-during-a-transition