ITIL Access Management: Key to Data Protection

Data is the new business asset. As a result, companies worldwide are investing billions of dollars in protecting it. Flexible enough to suffice the asset protection needs, the IT infrastructure library (ITIL) streamlines access management. In this article at Invensis Global, Jacob Gillingham defines the advantages and methods of authorized access to IT assets.

Learn the Definition

Under ITIL access management, a specific set of people get the authority to access IT assets and services. Thereby unauthorized users cannot access confidential data. So, the primary objective of ITIL access management is data protection and the prevention of disruptive activities. The procedure of ITIL access management involves the following steps:

If the user belongs to the human resources department or carries their permissionIf there is a dire need for change observed in the management process and users get authority to accessIf the service desk issues an urgent request for data accessIf an automatic request pops up via the auto-provision channel

Verification Process

The ITIL access management committee is responsible for user verification. They can examine the eligibility of the user requesting to access data. These are some critical steps the access managers practice to protect the IT assets:

The access management team permits data access only after verifying users’ details. After that, users can access only a limited set of data per the ITIL regulation. For all the vague requests, the ITIL access management team seeks the respective division’s approval.The access management teams keep track of the changing regulations and access rights. They are responsible for communicating and updating employee details once the staff has shifted or resigned from the role.The access management team observes all the actions of the users retrieving the confidential data. They are authorized to monitor all the service operations and user activities to ensure no one breaches the accessibility limitations.The access management team has a set parameter to identify cyber threat actors. If the user’s role or position in the company changes, they must update it with the help of the HR team. Otherwise, the access management team has the authority to revoke their access.It provides valuable returns by ensuring data confidentiality, limiting access, conducting frequent audits, and overseeing misuse of the services.

Click on the following link to read the original article: https://www.invensislearning.com/blog/itil-access-management/

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